Privacy Policy

Effective Date: July 7, 2026

Welcome to Moneytree ("Moneytree", "we"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the Moneytree mobile application, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with this Privacy Policy, please discontinue using our Services.

1. Introduction

Welcome to Moneytree ("Moneytree", "we"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the Moneytree mobile application, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with this Privacy Policy, please discontinue using our Services.

2. Scope of this Privacy Policy

This Privacy Policy applies to all users of the Moneytree application, website, and related services.

Moneytree acts as the data controller for the information collected through the Platform.

All data collection will be securely transmitted to the server via encryption: https://api.mtrees.top

3. Information We Collect

  • Account Information
  • Identity Information
  • Device information (excluding IMEI, device serial number, MAC address, etc.)
  • Approximate Location
  • Camera Permission
  • Customer Service Information

These data are collected only to provide financial services, identity verification, fraud prevention, customer support, and legal compliance.

4. How We Use Your Information

We use your information to:

  • Create and maintain your account;
  • Verify your identity;
  • Evaluate loan applications;
  • Prevent fraud;
  • Provide customer support;
  • Improve our services;
  • Comply with legal obligations.

5. Permissions Used

  • Camera – Identity verification
  • Internet – Access online services
  • Notifications – Loan updates and reminders
  • Approximate Location – Fraud detection

6. Information Sharing

We do not sell your personal information.

Information may be shared only with authorized service providers, payment or verification partners, legal authorities where required, or during lawful business transfers.

7. Third-Party Services

  • Google Play Services
  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Messaging
  • Google Analytics
  • Facebook SDK (where applicable)

8. Google Advertising ID

Where applicable, GAID may be used for analytics, fraud prevention, and service improvement.

9. Data Security

We use HTTPS, encryption, access controls, employee confidentiality, and continuous security monitoring to protect your information.

10. Data Retention

Information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud.

11. Your Rights

You may request access, correction, deletion, or other lawful processing requests regarding your personal information.

12. Account Deletion

You may request account deletion by contacting us. Certain information may be retained where legally required.

13. Children's Privacy

Our Services are not intended for children or individuals not legally eligible to enter financial agreements.

14. International Data Transfers

Information may be processed outside your country with appropriate safeguards.

15. Policy Updates

We may update this Privacy Policy from time to time. Continued use constitutes acceptance.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: moneytreecomplaints1010@gmail.com
  • Business Hours: Monday–Saturday, 08:00–23:30
  • Office Location: 9 Aralile St Lagos, Nigeria
  • Website: https://www.mtrees.top